Help & Customer Support

Our detailed order tracking system provides you with shipping times, customer service comments and feedback, and also comprehensive tracking numbers for your order.

Look here for detailed information on our return policy, and how to obtain an RMA number.

Have a question that you couldn't find an answer to? Send us an email, and we'll get back to you right away with a detailed answer.

Have a question about how your order is going to be shipped? Confused about delivery methods, or which shipment method is best for International orders? It's all answered here.

We understand that serving the needs of our customers is of paramount importance. That is why we offer a wide variety of shipping options, rates and delivery speeds to choose from, for either Domestic or International.

There are often common misunderstandings that occur in people's orders. Please see here for a clear list of explanations of some of the more common problems.

We here at Pelican Parts understand your concerns in the digital age. We will not sell, rent, or disclose your personal information to anyone else. Click to find out more.

The Pelican Parts website is protected with a multitude of security devices designed specifically to protect your information from hackers.  Click here to learn more about our website security.

Find out the story behind Pelican Parts, meet the owners, and take a look at the cars we love to drive and restore.

Over the past few years, we've had a lot of kind words said about Pelican Parts from our loyal customers. See what they have to say here.

Not sure what to give that special someone? Give a Pelican Parts Gift Certificate, and the lucky recipient will be able to choose from more than one million automotive parts and accessories.